This Privacy Policy explains how VTH SOFTWARE collects, uses, stores and protects personal data from users, clients, potential clients and website visitors.
By browsing the site, completing forms, purchasing a session, requesting information, making a payment, requesting an invoice or communicating with VTH SOFTWARE, the user accepts the processing of their data in accordance with this Privacy Policy.
1. Controller
The data controller is VTH SOFTWARE, a commercial name used for professional technology services, IT validation, automation, technical strategy and selective orchestration.
Contact: contacto@vthsoftware.pro
Website: https://vthsoftware.pro
General location: San Miguel de Tucumán, Tucumán, Argentina.
2. Data we may collect
VTH SOFTWARE may collect the following data depending on the user’s interaction with the website or services:
- First and last name.
- Email.
- Phone number.
- Country, province, city or time zone.
- Company, agency, venture or commercial project.
- Position or role.
- Interest or topic selected for the session.
- Information submitted through contact forms.
- Answers to previous forms.
- Data required for booking and coordination.
- Billing information requested by the user.
- Non-sensitive payment information, such as payment status, provider used, amount, currency, operation reference or session.
- Communications by email, forms, WhatsApp or other channels.
- Basic technical browsing data, when applicable, such as device, browser, IP, date, time or visited pages.
3. Card and payment method data
VTH SOFTWARE does not request or store sensitive credit or debit card data. Payments are processed by external providers such as Mercado Pago or PayPal, subject to their own policies and security measures.
4. Purposes of processing
Data may be used to:
- Respond to inquiries.
- Manage contact forms.
- Confirm payments.
- Send post-payment materials.
- Send booking links.
- Coordinate sessions.
- Prepare 45/90 sessions.
- Send summaries, short reports or next steps.
- Manage invoice requests.
- Record commercial operations.
- Maintain internal CRM control.
- Segment the user’s selected interest.
- Provide administrative support.
- Send communications related to contracted services.
- Improve internal processes, automations and user experience.
- Comply with legal, tax, accounting or contractual obligations.
- Prevent fraud, abuse, errors or security incidents.
5. Tools and providers involved
To operate the website and services, VTH SOFTWARE may use its own tools or third-party tools, including:
- Own backend.
- Hosting or cloud infrastructure.
- Web forms.
- Email.
- VTH own booking system, Google Calendar or another authorized booking tool.
- Mercado Pago.
- PayPal.
- n8n for internal automations.
- Notion as CRM or operational record.
- Billing tools.
- Security, monitoring or technical administration tools.
6. Processing by external providers
These providers may process data on behalf of VTH SOFTWARE or as independent controllers, depending on the service they provide and their own terms.
VTH SOFTWARE will seek to use reasonably reliable providers and limit data processing to what is necessary for each purpose.
7. Payment data
Payments may be processed through Mercado Pago, PayPal or other methods enabled by VTH SOFTWARE.
VTH SOFTWARE does not store full card numbers, security codes or banking credentials. Sensitive payment information is managed by the corresponding provider.
VTH SOFTWARE may retain administrative data associated with the payment, such as:
- Provider used.
- Payment status.
- External reference.
- Amount.
- Currency.
- Date.
- Buyer email.
- Contracted service.
- Data necessary for reconciliation, billing or support.
8. Invoice request
When the user requests an invoice, VTH SOFTWARE may request additional data, such as:
- First and last name or company name.
- Country.
- Tax identification type and number.
- Billing address.
- City.
- Province or state.
- Postal code.
- Email.
- Contracted service.
- Payment reference.
9. Use of billing data
Billing data is used to manage the invoice request and comply with tax or administrative obligations.
The user declares that the submitted data is correct, current and their own, or that they have sufficient authorization to submit it.
10. Data retention
Data will be retained for the time necessary to fulfill the purposes stated in this Privacy Policy, manage the relationship with the user, comply with legal, tax, accounting or contractual obligations, resolve claims and maintain operational traceability.
When data is no longer necessary, it may be deleted, anonymized or retained in a blocked form when there is a legal obligation or legitimate interest for retention.
11. User rights
The user may request, according to applicable regulations:
- Access to their data.
- Rectification.
- Update.
- Deletion.
- Restriction or objection when applicable.
- Information about the processing of their data.
12. Exercising rights
To exercise these rights, the user may write to contacto@vthsoftware.pro.
The request must reasonably identify the user and the data over which they wish to exercise rights.
13. Reasonable security
VTH SOFTWARE applies reasonable administrative, technical and organizational security measures to protect personal data, access, forms, records, payments and communications.
However, no system is absolutely secure. VTH SOFTWARE cannot guarantee absolute security against attacks, third-party failures, provider errors, infrastructure incidents or events outside its reasonable control.
14. Transfers and external providers
Data may be processed by providers located in Argentina or abroad, especially when international tools such as PayPal, email services, cloud, booking, automation, CRM or hosting are used.
By using the site and contracting services, the user acknowledges that certain data may be processed by external providers necessary for the operation of the service.
15. Commercial and operational communications
VTH SOFTWARE may send communications related to:
- Payment confirmations.
- Booking.
- Materials.
- Sessions.
- Billing.
- Next steps.
- Contracted services.
- Reminders.
- Administrative support.
- Information reasonably linked to the interest declared by the user.
16. Opt-out from non-essential communications
The user may request to stop receiving non-essential communications, without prejudice to communications necessary for an engagement, legal obligation, payment, invoice or ongoing service.
17. Minors
VTH SOFTWARE services are intended for adults, companies, professionals, entrepreneurs and commercial projects.
VTH SOFTWARE does not intentionally seek to collect data from minors. If information from minors without valid authorization is detected, it may be deleted.
18. Cookies and similar technologies
The site may use cookies or similar technologies for technical operation, security, experience improvement or integration with external tools.
The use of cookies is regulated in the Cookies Policy published on the site.
19. Relationship with the Terms of use
This Privacy Policy should be read together with the Terms of use of the site, where general browsing, contracting, payment, session and service conditions offered by VTH SOFTWARE are detailed.
20. Changes to this Policy
VTH SOFTWARE may update this Privacy Policy when necessary due to legal, technical, commercial, operational or provider changes.
The current version will be the one published on the website.
21. Contact
For privacy or personal data inquiries, the user may contact VTH SOFTWARE at:
Email: contacto@vthsoftware.pro
Website: https://vthsoftware.pro